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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jason Orf

Jason Orf

April 30, 2026

5  out of  5
rating by Jason Orf
"The best agency I have ever worked with!!"
We responded:
"Thank you so much, Jason! I'm really happy to hear that you had such a positive experience with our office. We’re committed to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Astonishing Touch Home Health & Senior Services

April 29, 2026

5  out of  5
rating by Astonishing Touch Home Health & Senior Services
"Zack Plackemeier agency goes above and beyond to meet our insurance needs EVERY year. They are always professional, thorough, and quick to respond. We appreciate doing business with him and his team!""
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that our team consistently meets your insurance needs with professionalism and efficiency. We truly value your business and look forward to continuing our partnership. Let us know if there's anything else we can assist you with! "
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Snack House

April 27, 2026

5  out of  5
rating by Snack House
"From a small business owner Zach team is amazing and they will always take care of you. I would not pick anybody else over them , The whole team from Dena to Brooke to Amber Is always there to help."
We responded:
"Thank you! I'm glad to know our team has been able to support your small business effectively. We’re committed to providing the best service possible. Let us know if there's anything else we can assist you with!"
Profile photo of Eileen Lucchesi

Eileen Lucchesi

April 27, 2026

5  out of  5
rating by Eileen Lucchesi
"Matt was wonderful he help me figure out the best insurance for me. He was very patient with me I had a very good experience with state farm thank you for everything you did."
We responded:
"Thank you for your review, Eileen! I'm glad you had a great experience finding the right insurance. Your satisfaction is important to us. If there's anything else you need, just let us know!"
Profile photo of William Bitting

William Bitting

April 23, 2026

5  out of  5
rating by William Bitting
"I was getting a few quotes and Zach and his team at State Farm were excellent. They saved me over $3000 on my autos and house. I’ve been a member of USAA for 30 years. He and his team have fantastic personalities and are great communicators and get things done quickly. I am very excited. They received the Happyfunfree seal of approval, which is a very high honor."
We responded:
"Thank you, William! I'm happy to hear that our team was able to help you save significantly on your insurance. It's wonderful to know that their communication and efficiency made a positive impact. Receiving the Happyfunfree seal of approval is truly an honor for us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Roger Merritt

April 17, 2026

5  out of  5
rating by Roger Merritt
"Id choose state farm over the rest any day they really care and show true efforts to help any way they can"
We responded:
"Thank you, Roger! I'm happy to know you feel supported by our team. We always aim to provide genuine care and assistance. Let us know if there's anything else we can do for you!"
Profile photo of Richard Weiss

Richard Weiss

April 17, 2026

5  out of  5
rating by Richard Weiss
"They consistently worked with me on my vehicle that has a business mileage plan and then tweaked my own my policies over a three month period to consistently lower the payments"
We responded:
"Thank you, Richard! I'm happy to hear that our team was able to assist you with your business mileage plan and adjust your policies to help reduce your payments. We’re committed to providing personalized service and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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Erin Metz

April 16, 2026

5  out of  5
rating by Erin Metz
"This is the friendliest most professional and caring staff I have worked with. They are honest and give you options to consider for.your coverage. Been with State Farm a long time and enjoy the experience more and more every interaction."
We responded:
"Thank you, Erin! I'm glad our team has made a positive impact on your experience. We aim to provide honest and caring service, and it's great to know you feel supported with your coverage options. We appreciate your loyalty to State Farm and look forward to continuing to serve you. If there's anything else we can assist with, just let us know!"
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Daumantas Dvilevicius

April 16, 2026

5  out of  5
rating by Daumantas Dvilevicius
"Matt Burgess has been great to work with!"
We responded:
"Thank you, Daumantas! I'm glad to hear you've had a great experience working with our team. We're committed to providing excellent service. If you need anything else, feel free to reach out!"
Profile photo of Caiden Ward

Caiden Ward

April 16, 2026

5  out of  5
rating by Caiden Ward
"I was very appreciative of the service that Clayton from this office was able to provide for me. He was extremely helpful and brought my rates down by a significant amount."
We responded:
"Thank you for your review, Caiden! I'm happy to know that our team was able to assist you effectively and help reduce your rates. We appreciate your feedback and are always here to support your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Gary Woods

Gary Woods

April 16, 2026

5  out of  5
rating by Gary Woods
"Working with Clayton was a great experience. He is there to work with you to find the best coverage."
We responded:
"Thank you, Gary! I'm glad you had a great experience finding the best coverage. Our team is committed to providing excellent service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Freddie DeLossantos

Freddie DeLossantos

April 15, 2026

5  out of  5
rating by Freddie DeLossantos
"Great communication skills and very punctual!"
We responded:
"Thank you, Freddie! I'm happy to hear you appreciated our communication and punctuality. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Nancy Walker

April 15, 2026

5  out of  5
rating by Nancy Walker
"Called to get information sent to loan company and found out that they had already sent it for me without having to ask. That's a great feeling to know you have a company that has your back."
We responded:
"Thank you, Nancy! I'm happy to hear that our team was able to assist you promptly and efficiently. We strive to make things as seamless as possible for our customers. If you ever need anything else, feel free to reach out!"
Profile photo of Don Tuttle

Don Tuttle

April 14, 2026

5  out of  5
rating by Don Tuttle
"Zach and his team deliver great customer service, very responsive to questions and the best State Farm team I’ve dealt with in 40 years that I’ve been with State Farm. Highly recommend them for all insurance needs."
We responded:
"Thank you, Don! I'm happy to hear that you had such a positive experience with our team. Your recommendation means a lot to us, and we're grateful for your trust over the years. If you ever have more questions or need assistance, feel free to reach out anytime!"
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josh barrett

April 14, 2026

5  out of  5
rating by josh barrett
"Always take care of me and look over my policy each renewal. There awsome"
We responded:
"Thank you, Josh! I'm happy to know that you feel well taken care of and appreciate the attention to your policy renewals. We're grateful for your trust and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Penny Hurt

April 8, 2026

5  out of  5
rating by Penny Hurt
"Nikki Dietz in the office is amazing . She remembers every client and facts about the family . she a real people person. On top of her ability and knowledge of the business."
We responded:
"Thank you for your wonderful feedback, Penny! I'm delighted to hear that our team's personal touch and expertise have made such a positive impact. We truly value their dedication to our customers. If you ever need anything else, feel free to reach out!"
Profile photo of Kathleen Carpentier

Kathleen Carpentier

April 8, 2026

5  out of  5
rating by Kathleen Carpentier
"Zach and the employees in his office are extremely customer oriented! They are knowledgeable and truly take care of their customers! I highly recommend Zach and his team!!"
We responded:
"Thank you, Kathleen! I'm happy to hear that you appreciate the dedication and knowledge of our team. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Sean Dietz

Sean Dietz

April 8, 2026

5  out of  5
rating by Sean Dietz
"Cutsomer service is the best. They are so nice and helpful!"
We responded:
"Thank you, Sean! I'm happy to hear that you found our customer service to be top-notch. Our team is dedicated to being friendly and helpful, and your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Rene' Baumgartner

Rene' Baumgartner

April 7, 2026

5  out of  5
rating by Rene' Baumgartner
"Matt at this State Farm office helped me save money on my home, auto, and life insurance policies, and I couldn’t be happier! Nikki also took the time to review my auto policy at renewal and made sure everything was exactly what I needed!! True customer service is so hard to find these days, but this team truly delivers. They are knowledgeable, helpful, and genuinely care about their clients. I highly recommend them!"
We responded:
"Thank you, Rene', for the fantastic rating! I'm glad you're satisfied with the service provided by our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Robert Pierce

Robert Pierce

March 26, 2026

1  out of  5
rating by Robert Pierce
"When I dealt with Zack in Florissant. They were not very good."
We responded:
"Robert, thank you for your feedback. I'm sorry to hear about your experience in Florissant. I would like to understand what went wrong and see how we can make things right. Please feel free to reach out to our office directly so we can address your concerns. We're here to help!"
Profile photo of Jay Cooler

Jay Cooler

March 5, 2026

5  out of  5
rating by Jay Cooler
"I am so impressed with their efficiency.They have been maintaining my policies for years now.My only regret is that I didn't meet them sooner"
We responded:
"Thank you for the review."
Profile photo of Blake Bredensteiner

Blake Bredensteiner

February 26, 2026

5  out of  5
rating by Blake Bredensteiner
"Zach and team are always responsive and willing to help - whether it’s a claim or updating a policy. I cannot recommend them enough!"
We responded:
"Blake, thank you for your fantastic feedback! I'm happy to know that our team has been responsive and helpful with your needs. We’re always here to assist with any insurance questions or updates you might have. Let us know if there's anything else we can do for you!"
Profile photo of CPR LOCKSMITH (Carlos)

CPR LOCKSMITH (Carlos)

February 24, 2026

5  out of  5
rating by CPR LOCKSMITH (Carlos)
"Zach is the man Best insurance office to deal with they are very friendly"
We responded:
"Carlos, thank you for your fantastic feedback! I'm happy to know you find our office friendly and enjoyable to work with. If you ever need anything else, feel free to reach out!"
Profile photo of N Z (BeefyHen)

N Z (BeefyHen)

January 22, 2026

5  out of  5
rating by N Z (BeefyHen)
"Zach are his team are great. They are always very punctual and provide great clarity and recommendations on policies. They are very easy to get a hold of and help thoroughly review our policies every year. Price point is a lot better than most places I've researched. I would highly recommend them."
We responded:
"Thank you! I'm happy to hear that you appreciate our punctuality and the clarity we provide on policies. It's great to know that our team is accessible and thorough in reviewing your policies annually. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Zam Zam

Zam Zam

January 14, 2026

5  out of  5
rating by Zam Zam
"These guys are very professional and patient"
We responded:
"Thank you! I'm happy to know that you found our team professional and patient. We strive to provide the best service possible. If you have any more questions or need assistance, feel free to reach out!"