State Farm® Insurance Agent Zach Plackemeier
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stacey Rosenberger
June 14, 2025
5
out of
5
rating by Stacey Rosenberger
"Austin Baker at the Plackemeier agency was absolutely first rate. He was borh knowledgeable and a pleasure to deal with. Highly recommended"
We responded:
"Thank you, Stacey! I'm happy to hear that Austin provided you with such excellent service. We appreciate your recommendation and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Brandon Holtz
June 11, 2025
5
out of
5
rating by Brandon Holtz
"Zach, Brooke and team are fantastic to work with. Highly recommend!"
We responded:
"Thank you, Brandon! I'm happy to hear that you enjoyed working with the team. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Karen Robertson
May 22, 2025
5
out of
5
rating by Karen Robertson
"Austin was very professional, and was patient with all my questions. I look forward to working with him in the future."
We responded:
"Thank you, Karen, for sharing your experience! I'm glad to hear that Austin was professional and patient with your questions. We appreciate your trust in us and look forward to assisting you with your insurance needs. If you have any more questions or need further assistance, please feel free to reach out!"
David Brocato
May 15, 2025
5
out of
5
rating by David Brocato
"I came in to get a quote , without an appointment and the office staff was more than accommodating to me. I saw Austin Baker who was polite, professional, and knowledgeable. Within a few minutes my auto, home and umbrella policies were in place at a savings of over $2000 😳 Austin made the process easy and seamless and not to mention saved me a lot of $$$$$ Thanks to all!! Dave"
We responded:
"Thank you, Dave, for sharing your experience! I'm glad to hear that our office staff was able to accommodate you without an appointment. Austin's professionalism and knowledge truly shine, and it's wonderful to know he made the process seamless while saving you money. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Mike Brady
February 11, 2025
5
out of
5
rating by Mike Brady
"There's this girl named Tori Anderson who works here who is the nicest and most awesomest person ever. I forgot to pay my bill. She helped me and she didn't make me feel dumb like I deserved. She went out of her way to be super helpful and was a major bright spot in my day because of her attitude and how pleasant she was. She also got my bill paid and followed up the next day to assure me all was well. Tori- you're awesome, thank you for helping me."
We responded:
"Thank you, Mike, for sharing your experience! I'm glad to hear that Tori made such a positive impact on your day and provided the assistance you needed. Her dedication and pleasant attitude truly shine through, and we're grateful to have her on our team. If you ever need anything else, don't hesitate to reach out!"
Dahna Willis
November 20, 2024
5
out of
5
rating by Dahna Willis
"Kudos and gratitude to Dylan Stubblefield for his professional expertise and respectful assistance in helping me to switch my auto insurance to State Farm. Price gouging by my previous provider sent me researching for both high quality coverage and an affordable viable option. I could not be more pleased…I am a senior citizen living in a fixed income and will realize nearly $1500 annual savings by choosing State Farm:)"
We responded:
"Dahna, Thank you for sharing your experience! I'm glad Dylan was able to assist you with switching your auto insurance to State Farm. It's wonderful to know that you're satisfied with the coverage and the savings you'll be realizing. We understand how important it is to find quality insurance at an affordable price, especially on a fixed income. If you have any further questions or need assistance in the future, our office is here to help. - Zach Plackemeier - State Farm Insurance Agent, Saint Charles, MO"
Jeff Brawley
September 4, 2024
5
out of
5
rating by Jeff Brawley
"They are always very professional and very helpful"
We responded:
"Jeff, thank you for your kind words! I'm glad to know that you find our team professional and helpful. We appreciate your trust in us and look forward to continuing to assist you with your insurance needs. - Zach Plackemeier - State Farm Insurance Agent, Saint Charles, MO"
Matt Williams
July 1, 2024
5
out of
5
rating by Matt Williams
"Zach and his team are very awesome traded my car in and got a new one and they handled it very well fast and in a timely manner thank you for all the hard work you guys do"
We responded:
"Matt, we're thrilled you had a fast and timely experience trading in your car for a new one! Our team is pleased to have provided you with excellent service. Thank you for acknowledging our hard work - we're grateful for your support! Zach Plackemeier - State Farm Insurance Agent, Saint Charles, MO"
Molly Larue
May 13, 2024
5
out of
5
rating by Molly Larue
"Zach was awesome to work with! Friendly and efficient. Highly recommend him!"
We responded:
"Molly, I'm thrilled to hear you found working with me awesome! Thank you for the recommendation! Farm Insurance Agent, Saint Charles, MO"
David Courtney
February 11, 2024
5
out of
5
rating by David Courtney
"When it comes to a professional staff that can outline the best affordable insurance portfolio that State Farm provides to meet YOUR specific requirements, look no further than this office and specifically ask for Brooke. She’ll take the time and walk you through the options to determine the best fit tailored to your needs."
We responded:
"Thank you, David, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Brooke, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Keeley Beth brown
February 9, 2024
5
out of
5
rating by Keeley Beth brown
"Brooke was the best!!"
We responded:
"Keeley, thank you for the five-stars for Brooke! We greatly appreciate your business."
hanna oles
February 9, 2024
5
out of
5
rating by hanna oles
"Brooke is wonderful!"
We responded:
"Hanna, thank you for the shoutout for Brooke! Our office loves being your good neighbor."
Sam Knollmeyer
February 8, 2024
5
out of
5
rating by Sam Knollmeyer
"When it comes to insurance options and support, I am always at a loss. Brooke Schertzer goes above and beyond to help me find the best deal for me! She always takes her time to explain everything. Every experience I’ve had working with this office has been great!"
We responded:
"Thanks for the kind words, Sam! We’re happy to hear Brooke was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Mike Smith
February 8, 2024
5
out of
5
rating by Mike Smith
"Brooke has been a great asset with my insurance needs. I highly recommend her."
We responded:
"Mike, we thank you for the review! Our team strives to provide a great insurance experience for everyone who visits our office, and we are happy to hear that you are satisfied with your insurance policy! We hope to provide you with excellent customer service and coverage for years to come."
Jodi Strange
February 8, 2024
5
out of
5
rating by Jodi Strange
"Brooke is absolute best!"
We responded:
"Jodi, thank you for recognizing Brooke's exceptional service! Feel free to reach out if you ever need more assistance for your coverage needs."
frankie merriam
February 8, 2024
5
out of
5
rating by frankie merriam
"I wish i met her sooner! Brooke is amazing! She saved me money and got me to switch from progressive!"
We responded:
"Hi, Frankie! Thank you for the recognition for Brooke! They are a valuable part of the team and we value how much they care about all our customers. Thank you for giving us the chance to help you with your insurance needs! And… thank you for being the BEST part of our State Farm family!"
Jyssie Hightower
February 8, 2024
5
out of
5
rating by Jyssie Hightower
"Brooke is amazing!!"
We responded:
"We are thrilled to hear that Brooke provided such a great experience! Our team values your confidence in us to handle your insurance policies! We hope to continue serving your insurance needs for many years!"
Kylee Vierling
February 8, 2024
5
out of
5
rating by Kylee Vierling
"We haven’t had a lot of claims in our house, but having insurance and amazing people care for you when you are in need is so reassuring. My car was stolen and it was a little scary as I was standing right next to it when it happened. This wonderful team really helped me get a realistic and fair market value price for the value of my previous vehicle, which allowed me to focus on replacing my other missing items (wallet, phone, etc) without worrying about how to pay for it all! If I could give more than 5 stars I would. This is an exceptional team. Also, big shout out to Brooke Courtney who helped me through when I had any questions."
We responded:
"Thank you, Kylee, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Brooke, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Jay Cooler
February 7, 2024
5
out of
5
rating by Jay Cooler
"I am so impressed with their efficiency.They have been maintaining my policies for years now.My only regret is that I didn't meet them sooner"
We responded:
"Thank you for the review."
Andrea Ruchalski
February 7, 2024
5
out of
5
rating by Andrea Ruchalski
"Always ready to help!"
We responded:
"Thanks for the review, Andrea! We look forward to being your local St Charles, MO insurance agency! "
Anita Moore
February 6, 2024
5
out of
5
rating by Anita Moore
"Best rates ever and Alex made switching to State Farm so easy. Thank you so much."
We responded:
"Anita, thank you for the shoutout for Alex! Our office loves being your good neighbor."
Matthew Tracy
January 12, 2024
5
out of
5
rating by Matthew Tracy
"I continue to have the pleasure of working with Zach and his incredible team at a State Farm agency in St. Peters, Missouri, and I cannot express enough how impressed I am with their exceptional service. From their responsiveness to their incredible team and top-notch customer service, this agency truly deserves ten stars instead of just five! First and foremost, what sets Zach and his team apart is their unparalleled responsiveness. Whenever I had a question or needed assistance, they were always there for me, promptly addressing my concerns and providing me with clear guidance. Their dedication to ensuring that every client feels heard and supported is truly commendable. Zach and his team are simply fantastic! They are not only highly knowledgeable but also genuinely friendly and approachable. It's evident that they take pride in going above and beyond to assist their clients. Whether it was explaining complex insurance policies or helping me find the best coverage options tailored to my needs, they consistently exceeded my expectations. Customer service at this agency goes beyond what one would typically expect. The staff members, led by Zach's leadership, are attentive listeners who take the time to understand each client's unique circumstances thoroughly. They genuinely care about finding solutions that fit perfectly into your life while providing peace of mind. Moreover, the level of professionalism displayed by Zach and his team is truly remarkable. They make you feel like a valued member of their family from day one, ensuring that you receive personalized attention throughout your entire experience with them. In conclusion, if you're looking for an exceptional insurance experience in Missouri, look no further than Zach and his amazing team at this State Farm agency! Their responsiveness is unmatched; their team is phenomenal; customer service here deserves ten stars out of five! Trust me when I say that you'll be grateful for choosing them as your insurance partner. Thank you once again to Zach and the entire team for making my insurance journey smooth sailing! Owner: Matthew Tracy Synergy Capital, LLC"
We responded:
"Hi, Matthew! We are blown away by your kind review. At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future! It has been an absolute pleasure serving you and providing you with a sense of security when it comes to protecting what matters most."
Angela Ros
October 14, 2023
5
out of
5
rating by Angela Ros
"Zack Plackemeier and associates are awesome, I’ve been with this agency for a very long time and they’ve been wonderful to me and my family. They make us feel like we’re all family, they are very helpful and a caring group of people, thank you Zack 😀"
We responded:
"Angela, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Paula Santos
October 3, 2023
5
out of
5
rating by Paula Santos
"Big shout out for the help and doing a step by step through obtaining insurance. Alex made it a great experience. Thanks again!!!!"
We responded:
"Thank you, Paula, for acknowledging Alex's assistance in guiding you through the insurance process step by step. We're pleased to have been of service and appreciate your feedback. Feel free to reach out if you ever need further assistance."
Ella Mercer
August 29, 2023
5
out of
5
rating by Ella Mercer
"Clayton was so much help and was so pleasant. Honestly the best experience I have had with an agent. He answered all of my questions and eased all of my uncertainty about this process. If you need an agent Clayton is definitely the guy to go to."
We responded:
"Thank you, Ella, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"