Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nilkumar Thanki

Nilkumar Thanki

September 23, 2025

5  out of  5
rating by Nilkumar Thanki
"The staff has been great to work with and answer to questions very quickly"
Profile photo of Larry Woods

Larry Woods

September 23, 2025

5  out of  5
rating by Larry Woods
"I’ve had such a wonderful experience with Zach Plackemeier State Farm Insurance Agency. Amber is amazing, she’s so knowledgeable and always makes sure to follow up and follow through. I really appreciate how professional, responsive, and caring the whole team is. They truly make insurance easy and stress free!"
Profile photo of Barb Hagan

Barb Hagan

September 22, 2025

5  out of  5
rating by Barb Hagan
"Nikki and Dana are two of the best State Farm employees ever. I have been with them for many years and followed them to Zach Plackemeier's office after the tragic death of my former agent and friend Jeff Strickland. They are the reason I have stuck with State Farm. They always provide top notch, caring and personal service. What an asset they both are to the company!"
We responded:
"Thank you, Barb, for your feedback! I'm happy that Nikki and Dana have made such a positive impact on your experience with us. They are a great part of the team! If there's anything else we can do for you, just let us know!"
Profile photo of Damitra Spain

Damitra Spain

September 12, 2025

5  out of  5
rating by Damitra Spain
"Excellent. The staff is friendly and always there to take care of my needs I have my whole family under State Farm. They’re like family always pleasant and I appreciate them. I recently had a claim out it was very fast and easy very grateful. Thank you!!!"
We responded:
"Damitra, thank you for your wonderful feedback! I'm glad to hear that our team feels like family to you and that we can take care of your needs. We appreciate having your whole family with us! If there's anything else we can do for you, just let us know."
Profile photo of Ali Bazargani

Ali Bazargani

September 11, 2025

5  out of  5
rating by Ali Bazargani
"Mrs. Dana, Megan, ....and everybody at this office are great and trustworthy with ethics. These group and their great customer services are the main reason that I have chosen so to stay with the State Farm ."
We responded:
"Ali, thank you for your wonderful feedback! I'm happy to hear that Dana, Megan, and the rest of our team have made a positive impact. We’re committed to providing excellent service and appreciate your trust in us. Let us know if there's anything else we can assist you with!"
Profile photo of Peter König

Peter König

September 10, 2025

5  out of  5
rating by Peter König
"Helpful. Reliable. Friendly. Awesome!"
We responded:
"Thank you, Peter! I'm happy to know you found our service helpful and friendly. Your feedback means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Shannon Russ

Shannon Russ

September 9, 2025

5  out of  5
rating by Shannon Russ
"Working with State Farm is a pleasure they are quick and efficient. They take care of us, and we really appreciate them."
Profile photo of Ben Decker

Ben Decker

September 5, 2025

5  out of  5
rating by Ben Decker
"They are a delightful and helpful bunch also beat out prices of all other insurance companies for full coverage and homeowners"
We responded:
"Thank you, Ben! I'm glad to hear that our team was able to provide you with both excellent service and competitive pricing. We appreciate your trust in us for your insurance needs. If there's anything else we can assist you with, just let us know!"
Profile photo of Lori Browning

Lori Browning

September 5, 2025

5  out of  5
rating by Lori Browning
"Zach and his team are top notch. I have had my insurance with them for over five years and they never disappoint. They are always friendly, accommodating, prompt and helpful. State Farm’s rates are very competitive and between the two you can’t go wrong."
We responded:
"Thank you, Lori! I'm happy to know you've had such a positive experience with our team over the years. We strive to provide friendly and helpful service, and it's great to see that reflected in your feedback. If you ever need anything, just let us know. Thanks for being with us!"
Profile photo of Dan O'Neill

Dan O'Neill

September 5, 2025

5  out of  5
rating by Dan O'Neill
"10/10 experience! Franci was super helpful today and every experience previously has been awesome."
We responded:
"Thank you, Dan! I'm happy to hear that Franci has been consistently helpful and that you've had such positive experiences with us. We appreciate your feedback and look forward to continuing to provide you with great service. Let us know if there's anything else we can do for you!"
Profile photo of Daniel Darnell

Daniel Darnell

September 5, 2025

5  out of  5
rating by Daniel Darnell
"Very knowledgeable team, always helpful!!"
We responded:
"Thank you, Daniel! I'm happy to hear that you find our team knowledgeable and helpful. We strive to provide the best service possible. If you ever need anything else, feel free to reach out!"
Profile photo of June Mallon

June Mallon

September 4, 2025

5  out of  5
rating by June Mallon
"The staff is always quick to answer questions and take care of needed changes. Thanks for the great service every time I have called."
We responded:
"Thank you, June! I'm happy to know that our staff has been responsive and helpful with your questions and changes. We appreciate your support and are here whenever you need us. Let us know if there's anything else we can do for you!"
Profile photo of Sarah Kraushaar

Sarah Kraushaar

September 4, 2025

5  out of  5
rating by Sarah Kraushaar
"Megan was very professional and got me a great rate! Definitely recommend if your shopping for insurance."
We responded:
"Thank you, Sarah! I'm happy to hear that Megan provided you with excellent service and a great rate. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Deja McGhaw

Deja McGhaw

September 4, 2025

5  out of  5
rating by Deja McGhaw
"My husband and I have been with Statefarm for years. When we have issues everyone is always very friendly and helpful! We have our auto and home insurance with them and we are satisfied!"
We responded:
"Thank you, Deja, for your wonderful feedback! I'm glad to hear that you and your husband have had such positive experiences with our team. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of courtney feiste

courtney feiste

September 4, 2025

5  out of  5
rating by courtney feiste
"I cannot say enough great things about State Farm! From day one, their team has been nothing short of amazing. Anytime I’ve had a question, concern, or needed support, they’ve been there for me right away with kindness, patience, and professionalism. Insurance can sometimes feel overwhelming, but State Farm makes everything simple and stress-free. I can’t recommend Zach and his team enough!"
We responded:
"Thank you so much, Courtney! I'm really happy to hear that our team has been able to support you with kindness and professionalism. It's our goal to make insurance simple and stress-free for you. If you ever need anything else, just let us know!"
Profile photo of Don Douglas

Don Douglas

September 4, 2025

5  out of  5
rating by Don Douglas
"Megan was great!! Always delivers AMAZING customer service!!!"
We responded:
"Thanks for the review, Ella! Love to hear that Megan has provided you wit ha great experience, she is great at what she does! Thank you for choosing us for your auto and homeowners insurance. We look forward to being your local St Charles, MO insurance agency! "
Profile photo of Kennedy Kiesgen

Kennedy Kiesgen

July 16, 2025

5  out of  5
rating by Kennedy Kiesgen
"Great fast and efficient customer service! Got me a quote so quickly! Highly recommend"
We responded:
"Thank you for your review, Kennedy! I'm happy you found our customer service fast and efficient. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Ava Scaglione

Ava Scaglione

July 16, 2025

5  out of  5
rating by Ava Scaglione
"Mckenzie was absolutely amazing with helping me with my account!! She figured out my issues so quickly and resolved any further questions I had. She’s the best!"
We responded:
"Ava, thank you for your wonderful feedback! I'm happy to hear that Mckenzie provided such excellent assistance with your account. Our team is dedicated to offering the best service possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Avery Agee

Avery Agee

July 16, 2025

5  out of  5
rating by Avery Agee
"Great customer service!!! McKenzie got me a quote easily and she was amazing to work with! 10/10 experience"
We responded:
"Avery, thank you for your fantastic feedback! I'm happy to hear that McKenzie provided you with such great service and made the process smooth for you. We’re here to help with any of your insurance needs!"
Profile photo of Mitchel Hoffman

Mitchel Hoffman

July 15, 2025

5  out of  5
rating by Mitchel Hoffman
"Great service and got a quote right away!"
We responded:
"Thank you for your review, Mitchel! I'm happy you received prompt service and a quick quote. If you need anything else, feel free to reach out!"
Profile photo of Anna Duncan

Anna Duncan

July 15, 2025

5  out of  5
rating by Anna Duncan
"Excellent customer service!"
We responded:
"Thank you for your review, Anna! I'm happy you experienced excellent customer service with us. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Drew Byous

Drew Byous

July 15, 2025

5  out of  5
rating by Drew Byous
"They do an unbelievable job! Always very helpful and on top of everything that I have questions about."
We responded:
"Thank you for your review, Drew! I'm happy to know that you find our team helpful and attentive to your questions. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
Profile photo of Brynn Jeffries

Brynn Jeffries

July 15, 2025

5  out of  5
rating by Brynn Jeffries
"Amazing experience and great staff. Got a quote quickly from this team. I was extremely impressed"
We responded:
"Thank you for your review, Brynn! I'm happy you had an amazing experience with our team and that we could provide you with a quick quote. We appreciate your kind words about our staff. If you need anything else, feel free to reach out!"
Profile photo of Avery Snedden

Avery Snedden

July 15, 2025

5  out of  5
rating by Avery Snedden
"Amazing customer service! Staff went out of their way to help with my concerns and are always on top of things. I recommend 100%."
We responded:
"Avery, thank you for your wonderful feedback! I'm happy to know that our team provided the support you needed and that you recommend us so highly. We're always here to assist you with anything you need. Thanks for choosing us!"
Profile photo of Noelle Corker

Noelle Corker

July 15, 2025

5  out of  5
rating by Noelle Corker
"State Farm has been great! My agent is always helpful and responsive. I recently filed a claim and was impressed with how smooth and quickly it was resolved. Competitive rates and excellent service make them a top choice. Highly recommend!"
We responded:
"Thank you for your review, Noelle! I'm happy to hear that you found the claims process smooth and efficient. It's wonderful to know that our service and competitive rates have made a positive impression on you. If you ever need anything else, feel free to reach out!"